Our new chat function gives your trainers and members the opportunity to talk and motivate each other before, during and after a stream. It gives your trainers the chance to get instant feedback from members as well as being able to respond to any questions from class participants.

Members can chat with each other, strengthening the sense of community and giving them an experience as close as possible to the one in your studio!

Emojis also provide a way to give feedback during the workout without having to type.

Chat in streams increases the motivation of your members which in turn allows them to achieve better results.

We have put together a short video that explains:

  1. How to turn the chat feature on in your @home solution

  2. How to limit the chat feature for one-off streams

  3. What the chat looks like in stream

  4. GDPR

  5. Reporting in the cockpit

Please note customers cannot chat anonymously, they must have a form of identity in order to chat. This is either a Legend or Gladstone login, or via CSV upload.

If you need any further support with this or have any questions, please get in touch.

Did this answer your question?